On4d cares about your privacy. This policy explains transparently how we collect, use, store, and protect your personal information when you use our platform.
Privacy is more than a legal document to us — it is part of how we operate every day.
All data transmitted between your device and on4d servers is protected by industry-standard 256-bit SSL encryption. Your personal and financial information cannot be accessed by unauthorised parties.
On4d does not sell, rent, or disclose your personal data to third parties for marketing purposes. Your information is used only for the purposes stated in this Privacy Policy.
You have the right to access, correct, transfer, and request deletion of your personal data at any time. Contact the on4d support team to submit any data-related requests.
Your personal data is stored on cloud servers secured with layered access controls. Only authorised personnel may access this data, and every access is logged for audit purposes.
On4d operates in accordance with applicable data protection laws. We continually ensure our data handling practices are kept up to date in line with the latest regulations in force.
In the event of any security breach that may involve your personal data, on4d will notify you within a reasonable timeframe in accordance with established notification procedures.
On4d ("we", "Platform") is committed to protecting the privacy of all on4d members and users. This Privacy Policy explains the types of personal information we collect, how it is used, who it may be shared with, and how we keep it secure.
This Privacy Policy applies to all users who access or register an account on the on4d platform, including the website, mobile app, and any related services we provide. By using on4d services, you agree to the collection and use of information as described in this Privacy Policy.
We are always committed to being transparent about how we handle your personal data. If anything is unclear or you would like more information, the on4d support team is available 24 hours a day, 7 days a week.
On4d collects various types of information depending on how you interact with our platform. Below are the main categories of information we collect:
When you register a new account at on4d, we will request the following information:
As part of the mandatory KYC procedure, we may request copies of the following documents to verify your identity:
We record all financial transactions carried out through your account, including deposits, withdrawals, wagering, and wins. These records are required for legal compliance, fraud prevention, and dispute resolution.
When you browse the on4d platform, we automatically collect certain technical information including your IP address, browser type and version, operating system, pages visited, access times, and device details.
We do not store your credit or debit card details directly on our servers. All card transactions are processed through payment gateways that hold PCI-DSS security certification.
On4d uses the information collected solely for the following purposes:
| Purpose of Use | Types of Data Used |
|---|---|
| Account management and verification | Personal information, KYC documents |
| Deposit and withdrawal processing | Financial information, banking details |
| Fraud prevention and anti-money laundering | Transaction records, device information, IP |
| Customer support and dispute resolution | All account-related information |
| Platform improvements and user experience | Usage data, technical information |
| Marketing communications (with consent) | Email address, phone number |
| Legal and regulatory compliance | All relevant information |
We will not use your data for any purposes beyond those listed above without first obtaining your consent. When we wish to use your data for a new purpose, we will notify you and obtain the necessary consent.
On4d does not sell or rent your personal data to any third party for marketing purposes. However, there are limited situations where we need to share your information with certain parties:
We share necessary information with service providers who help us operate the platform, including payment gateway providers, cloud service providers, identity verification companies, and gaming software providers. All these providers are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.
On4d may disclose your personal information when required by law, court order, or direction from a legitimate authority. This includes disclosure to law enforcement agencies in investigations involving financial crime, money laundering, or other illegal activities.
We may share information as necessary to protect the rights, property, or safety of on4d, our members, or the public from any threats or fraudulent activity.
On4d will not share your personal information with third-party advertising companies or data brokers under any circumstances.
We take comprehensive security measures to protect your personal data from unauthorised access, disclosure, modification, or destruction:
While we take all reasonable steps to protect your data, no security system is completely foolproof. We encourage you to also practice good security habits, such as using a strong password and never sharing your login credentials with anyone.
Cookies are small text files stored in your web browser or device when you browse a website. They help the site remember your preferences, maintain your login session, and deliver a better, more personalised experience.
Most web browsers allow you to control cookies through browser settings. You may choose to disable non-essential cookies, though this may affect certain features on the on4d platform. Please refer to your browser's documentation for more information on managing cookie settings.
As a data subject, you have the following rights regarding the personal data we hold:
You have the right to request a copy of the personal data we hold about you. We will provide this information in a readable format within a reasonable timeframe upon receiving a valid request.
If you find that any personal information we hold about you is inaccurate or incomplete, you have the right to request a correction. You can update basic information directly through your account settings, or contact the support team for more complex changes.
Under certain circumstances, you may request that we delete your personal data. However, we may need to retain certain data to fulfil legal obligations, prevent fraud, or resolve outstanding disputes.
Where our data processing relies on your consent (such as marketing communications), you may withdraw that consent at any time. Withdrawing consent will not affect the validity of any processing carried out prior to withdrawal.
To submit any privacy rights request, please contact the on4d customer support team via live chat or email. We will process your request within 30 working days.
On4d will retain your personal data for as long as your account is active or as long as needed to provide services to you. After account closure, we may need to retain certain data for a defined period to fulfill our legal obligations.
In general, we apply the following data retention policy:
Once the specified retention period has expired, data will be securely deleted or disposed of in a manner that prevents recovery.
On4d reserves the right to modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or how we handle personal data. Any material changes will be communicated to you via:
The last updated date will always be shown at the top of this document. We encourage you to review this Privacy Policy periodically so you remain informed about how we protect your personal information. Continued use of the on4d platform after any amendments is considered acceptance of the revised Privacy Policy.
If you have any questions, concerns, or complaints about how on4d handles your personal data, or if you wish to exercise any of your privacy rights, please contact our privacy team through the following channels:
When contacting us regarding privacy, please clearly state the nature of your request and include sufficient information to allow us to securely identify your account. We will handle all privacy requests with care and respond within a reasonable timeframe.
The on4d support team is available in both Malay and English to assist you with any privacy or data security enquiries at any time. We take every privacy concern seriously and work to resolve it as quickly as possible.
Your privacy and security are our priority. By understanding how we protect your data, you can play with greater peace of mind and confidence on the on4d platform. Register an account today and enjoy a safe, fair, and enjoyable gaming experience.